Terms & Conditions

Last Updated: [Date]

Welcome to [Your Company Name]. By using our website and placing an order, you agree to the following Terms & Conditions.

1. General

• These Terms & Conditions govern the use of our website and services.
• By accessing our website or placing an order, you accept these terms in full.
• We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

• We provide customized sublimation printing services, including but not limited to ID cards, lanyards, mugs, t-shirts, keychains, promotional products, and other personalized items.
• Product images displayed on the website are for reference purposes only. Actual colors and appearance may vary slightly due to screen settings and printing processes.

3. Custom Design Approval

• Customers are responsible for reviewing and approving artwork, designs, spellings, logos, and other details before production.
• Once production has started, modifications may not be possible.
• We are not responsible for errors approved by the customer.

4. Intellectual Property

• Customers must ensure they have the legal right to use any logos, trademarks, images, or content submitted for printing.
• We shall not be liable for any copyright, trademark, or intellectual property infringement resulting from customer-provided content.

5. Pricing & Payments

• All prices are listed in Indian Rupees (INR) unless otherwise specified.
• Full or partial advance payment may be required before production begins.
• Orders will be processed only after payment confirmation.

6. Production & Delivery

• Production timelines may vary depending on product type, order quantity, and design complexity.
• Estimated delivery dates are approximate and not guaranteed.
• We are not responsible for delays caused by courier companies, natural disasters, strikes, or circumstances beyond our control.

7. Returns, Refunds & Cancellations

Customized Products

• Since all customized products are made specifically for each customer, returns, exchanges, or refunds are generally not accepted.

Eligible Refund Cases

Refunds or replacements may be considered only if:

• The product received is damaged during transit.
• The wrong product was delivered.
• There is a manufacturing defect caused by us.

Customers must report such issues within 48 hours of delivery along with clear photographs.

Order Cancellation

• Orders may be cancelled before production begins.
• Once production has started, cancellation requests may not be accepted.

8. Color Variation Policy

• Minor color variations between digital previews and final printed products are normal in sublimation printing.
• Such variations shall not be considered defects.

9. Limitation of Liability

• Our maximum liability shall be limited to the amount paid for the specific order.
• We shall not be liable for indirect, incidental, or consequential damages.

10. Privacy

• Customer information is collected solely for order processing, communication, and service improvement.
• We do not sell or share customer information with unauthorized third parties.

11. Force Majeure

We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, government restrictions, transportation disruptions, or technical failures.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

[Company Name]
Address: Opp. Vishal Durga Mandir, Bishara Road, Dadri, Greater Noida
Phone: 7277711891
Email: [email protected]