Return policy

Return Policy

Last Updated: 18 June 2026

At Digiware Printing Press Solutions, most products are manufactured and printed according to customer-specific requirements. Therefore, returns are accepted only under limited circumstances.

Return Eligibility

Returns may be accepted only if:

  • The product received is damaged during shipping.

  • An incorrect product was delivered.

  • The product has a manufacturing defect.

  • The delivered item does not match the approved order specifications.

Return Request Requirements

Customers must:

  • Report the issue within 48 hours of delivery.

  • Provide the order number.

  • Submit clear photos or videos of the product and packaging.

  • Wait for return approval before sending any product back.

Non-Returnable Products

The following items cannot be returned:

  • Customized and personalized products produced according to customer specifications.

  • Products with customer-approved artwork, text, logos, or designs.

  • Products showing normal color variations resulting from sublimation printing.

  • Products damaged due to misuse, mishandling, or normal wear and tear.

Return Shipping

  • If the return is approved due to our error, return shipping costs may be covered by us.

  • Unauthorized returns will not be accepted.

Replacement Option

Where appropriate, we may offer:

  • Product replacement

  • Reprinting of the order

  • Store credit (if applicable)

The final decision will be based on verification of the reported issue.

Contact Information

Digiware Printing Press Solutions
Address: Opp. Vishal Durga Mandir, Bishara Road, Dadri
Phone: +91 7277711891
Email: [email protected]

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